Spinando Online Casino Terms

Welcome to Spinando Online Casino. These Terms and Conditions govern your use of our website, games, and services at Spinando. By creating an account, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, you must refrain from using our platform. We encourage every player to read this page carefully before you register at Spinando.

About Our Operator

Spinando is owned and operated by Metlait SRL, a company registered in Costa Rica under registration number 3-102-911867, with its registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801. We operate under an E-gaming license issued by the Tobique Gaming Commission, license No. 0000064. Our casino was established and has been serving players since 2023, offering a secure and regulated environment for online entertainment.

Eligibility and Account Registration

To complete your Spinando register process, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. When you use Spinando login credentials, you confirm the information you provided is accurate, current, and complete. We reserve the right to request additional documentation to verify your identity before processing any Spinando withdrawal request.

• You may only open one account per person, household, or IP address
• We require full KYC verification before your first withdrawal is approved
• You must not use Spinando casino login details on behalf of another individual
• We may suspend or close accounts that provide false registration data

Restricted Jurisdictions

Our services are not available to residents of certain countries, including the United States, United Kingdom, Spain, France and its overseas territories, and numerous other jurisdictions listed in our compliance documentation. We target players primarily from Australia, New Zealand, Canada, Ireland, Germany, Norway, Finland, Italy, and Arabic-speaking countries. It is your responsibility to confirm that online gambling is legal where you reside before you attempt a Spinando register action.

Spinando Bonus Terms and Promotions

Every Spinando casino bonus offer is subject to specific wagering requirements and conditions. Our welcome package offers 275% up to €1,750 plus 150 free spins across your first three deposits. The first deposit bonus provides 100% up to €500 plus 150 free spins (code DISCOVER), delivered as 15 free spins daily over 10 days. Each additional batch requires your previous deposit to be wagered 1x before being released.

• Second deposit: 100% up to €500 with code EXPLORE
• Third deposit: 75% up to €750 with code PURSUIT
• Alternative crypto bonus: 200% up to €1,000 with code CRYPTO
• Minimum qualifying deposit: €20 (25 AUD/NZD/CAD)

Our Spinando promo code offers carry a 40x wagering requirement on both the bonus amount and any free spin winnings. The maximum bet permitted while any Spinando bonus code is active is €5 (8 AUD/NZD). Slot games contribute 100% toward wagering, while table games, video poker, roulette, poker, and crash games contribute only 5%. We do not offer this promotion to players registering from Croatia, Serbia, Finland, or Sweden.

We also run a Weekly Reload promotion (code QUEST) with tiered free spin rewards based on deposit size, subject to 40x wagering. Any Spinando no deposit bonus spins we may issue carry a 50x wagering requirement, with a maximum cashout capped at €50 (75 AUD/NZD). We reserve the right to modify, withdraw, or cancel any promotional offer at our sole discretion.

Games and Fair Play

Our platform features over 2,000 slots and more than 14,000 total games supplied by 164 providers, including Pragmatic Play, NetEnt, Evolution, Hacksaw Gaming, and many others. We offer extensive Spinando live casino content including blackjack, roulette, baccarat, poker, Dragon Tiger, Teen Patti, and Punto Banco through providers such as Evolution, Ezugi, and Pragmatic Play Live. All our Spinando slots and table games use certified random number generators to ensure fair outcomes.

We make no guarantee regarding winnings and all gameplay outcomes are determined by independently audited software. We reserve the right to void any winnings obtained through technical errors, exploits, or breaches of these terms.

Spinando Deposit and Withdrawal Rules

We accept a wide range of payment options for your Spinando deposit, including Visa, Mastercard, Interac, Skrill, Neteller, MiFinity, MuchBetter, Rapid Transfer, Paysafecard, Neosurf, Flexepin, CashtoCode, and various cryptocurrencies such as BTC, ETH, BNB, LTC, DOGE, BCH, and USDT. Minimum deposit amounts vary by method, starting at €10 via Flexepin and €20 for most other options.

Before we process any Spinando withdrawal, each deposit must be wagered three times, and your identity must be fully verified through our KYC process. We apply withdrawal limits of €4,000 per day, €16,000 per rolling 7 days, and €50,000 per rolling 30 days (or equivalent in other supported currencies). Progressive jackpot winnings are paid in full outside of these standard limits.

• Crypto and e-wallet withdrawals: processed instantly once approved
• Interac e-Transfer: 1-3 banking days
• Bank transfers and card withdrawals: 1-5 banking days
• We may take up to 72 hours to approve a withdrawal request

Loyalty Program

We automatically enroll every player into our VIP Club after their first deposit. Our program spans 50 levels, and you earn 1 Comp Point (CP) for every €5 wagered on slots using real money, with 300 CP equal to €1. Level rewards range from free spins at lower tiers to cash rewards reaching up to €100,000 at Level 50, all credited within 24 hours of qualifying.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if we suspect fraud, bonus abuse, multiple accounts, or any violation of these terms. If we close your account due to a breach, we may withhold any pending winnings. You may also request closure of your own account at any time by contacting our support team.

Responsible Gambling

We are committed to promoting safer gambling practices. Our platform offers deposit limits, self-exclusion options, and reality checks to help you manage your play. If you feel your gambling is becoming problematic, we encourage you to reach out to our support team or a professional help organization.

Customer Support

Our team is available 24/7 via LiveChat, email, and contact form to assist with any questions regarding your Spinando casino app experience, deposits, withdrawals, or bonus terms. You can also reach us at support@spinando.com. Our support is offered in English, German, French, Italian, Finnish, Norwegian, and Arabic.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of our Spinando casino app or website after any update constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed of any changes affecting your account.